Terms & Conditions


A. Acceptance of Terms


Please read the terms of use thoroughly and carefully. The terms and condition set forth below (Terms of Use) and the privacy policy (As defined below) constitute a legally-binding agreement between Lucrative India Online Service LLP (“Smart India Service”) , and you. These terms of Use contain Provisions that define your limits, Legal rights and obligations with respect to your use of and participation in (i) The Smart India Service Website and mobile application , Including the classified Advertisments, forums, Various email functions and internet links , and all content and Smart India Service available through the domain and sub domains of Smart India Service at www.smartindiaservice.com (Collectively referred to herein as the “Website”) and (ii) The online transactions between those users of the website who are offering services (each, a “Service Professional”) and those users of the website who are obtaining services (each, a “Service User”) through the website (Such services, collectively , the “Services”) The term of use described below Incorporate the privacy policy and apply to all users of the website including users who are also contributors , Information , private and public message , advertisements , and other materials or services on the website. The website is owned and operated by Lucrative India Online Service LLP. You acknowledge that the website serves as a venue for the online distribution and participation of user submitted information between service professionals and service users and by using visiting registering for and /or otherwise participating in this website , including the services presented , promoted and displayed on the website and you hereby certify that : (1) You are either a service professional or a prospective service users , (2) You have the authority to enter into these terms of use , (3) You authorize the transfer of payment for services requested through the use of the website , App and Toll free number ,(4) You agree to be bound by all terms and conditions of these terms of use and any other document incorporated by reference herein . If you do not so agree to the forgoing , you should not do acceptance by using any of the way. If you do not agree to any of the provisions set forth in the Terms of use , Kindly discontinue viewing or participating in the website, App and Toll free number Immediately. YOU SPECIALLY AGREE THAT BY USING THE WEBSITE , YOU ARE ATLEAST 18 YEARS OF AGE AND YOU ARE COMPETENT UNDER LAW TO ENTER INTO A LEGALLY BINDING AND ENFORCEMENT CONTRACT. All references to “You” or “Your”, as applicable, mean the person that access , uses , and /or participates in our services in any manner . if you use the website
1. MODIFICATIONS TO TERMS OF USE AND/OR PRIVACY POLICY
Smart India Service Reserves the right , in the sole discretion , to change, modify, or otherwise amend the Terms of use, and any other documents incorporated by reference herein for complying with legal and regulatory framework and for other legitimate business purpose, at any time, and Smart India Service will post notice of the changes and the amended Terms of use at the Domain www.smartindiaservice.com/Terms it is your responsibility to review the Terms of use for any changes and you are encouraged to check the Terms of use Frequently. If you don’t agree to abide by these or any future Terms of use , Please do not Use or Access.
2. Privacy Policy
Smart India Service has established a privacy policy that explains to users how their information is collected and used. The privacy policy is referred above and hereby incorporated into the terms of use set forth herein. Your use of this website is governed by the Privacy Policy.
The Privacy Policy is located at : www.smartindiaservice.com/privacy

B. Membership Eligibility Criteria


Use of the website is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. You represent, acknowledge and agree that you are at least 18 years of age, and that: (a) all registration information that you submit is truthful and accurate, (b) you will maintain the accuracy of such information, and (c) your use of the website and Services offered through this Website do not violate any applicable law or regulation. Your Account ( Defined below) may be terminated without warning if we at our discretion, belive that you are under the age of 18 or that yu are not complying with any applicable laws, rules or regulations. You need not register with Smart India Service to simply visit and view the website, but to access and participate in certain features of the website, you will need to create a password . You will also have the ability to provideto provide additional optional information, which is not required to register for an account but may be helpful to Smart India Service in providing you with a more customized experience when using the website. You may also register for an Account using your existing Facebook account and log-in credentials ( your “Third-Party Site Password”) Your are solely responsible for safeguarding your Smart India Service Password and , if applicable, yur Third-Party Site Password (Collectively, “Passwords”) at all times and shall keep your password secure at all times. You shall be solely responsible for all activity that occurs on your Account and you shall notify Smart India Service Immediately of any breach of security or any unauthorized use of your Account. Similarly, you shall never use another’s Account without Smart India Service’s Permission. You agree that you will not misrepresent yourself as another user of the Website and/or the Services offered through the Website. You hereby expressly acknowledge and agree that you yourself and not Smart India Service, will be liable for your losses, damages etc. (Whether Direct or Indirect) Caused by and unauthorized use of your Account. Notwithstanding the foregoing , you may be liable for the losses of Smart India Service or others due to such unauthorized use. An account holder is sometimes referred to herein as a “Registered User”
1. You will not copy or distribute any part of the website in any medium without Smart India Service’s prior written authorization.
2. You will not alter or modify any part of the website other than as may be reasonably necessary to use the Website for its intended purpose.
3. You will provide true, accurate, current and complete information when creating your account and you shall maintain and update such information during the term of this Agreement so that it will remain accurate, true, current and complete.
4. You shall not use any automated system, Including but not limited to , “robots,” ”spiders,” ”offline readers,” “scrapers,” etc., to access the website for any purpose without Smart India Service’s Prior written approval.
5. You shall not in any manual or automated manner collect Service Professionals or Service Users information, Including but not limited to , names , address, phone numbers, or e-mail address, copying copyrighted text, or otherwise misuse or misappropriate website information or content, Including but not limited to , use on a “mirrored”, competitive , or third party site.
6. You shall not recruit , solicit , or contact in any form Service Professionals or Service Users for Employment or contracting for a business not affiliated with Smart India Service without express written permission from Smart India Service.

C. General Registration Requirements


1. In consideration of your use of our platforms, you represent that you are of legal age (18 years and above) to form a binding contract and are not a person barred from receiving services under any law in force in India or other applicable jurisdiction. You also agree to:
2. provide true, accurate, current and complete information about yourself while registering on our Website and Smart India Service App to avail the Services.
3. maintain and promptly update your Registration Data to keep it true, accurate, current and complete.
4. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We reserve the right to suspend or terminate your account and refuse any and all current or future use of our Website and Smart India Service App(or any portion thereof) at any time. Smart India Service will not be liable for any act or omission arising from the inaccurate information provided by You to Us.
5. You may access our Website and Smart India Service App as available:
6. for your information and personal use.
7. as intended through the normal functionality of Smart India Service.
8. You will be required to enter a valid phone number while registering on our Website and Smart India Service App as a subscriber. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any subscription/service updates. If we do so, you will be provided the option to "opt-out" of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. If you are registered with the DND National registry you may not receive any promotional messages from us.
A. Subscriber Account, Password and Security
If you register on Smart India Service, you will be required to choose a password and user name. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. You agree to:
1. immediately notify Smart India Service of any unauthorized use of your password or account or any other breach of security, and
2. ensure that you log out from your account at the end of each session;
3. never use any other Subscriber’s account without prior authorization from Smart India Service.
4. Smart India Service will not be liable for any loss or damage arising from your failure to comply with this Agreement.

D. User Information


1. Smart India Service’s unique business model provides You with location based service providers in a short span of time. To facilitate this, You hereby authorise Smart India Service to use the location based information provided by any of the telecommunication companies when You use the mobile phone to make a booking. The location based information will be used only to facilitate and improve services for You.
2. If You use the Website or the App, You agree that information about Your use of the Smart India Service Website and SMART INDIA SERVICE App through Your mobile telecommunication device may be communicated to us, and we may obtain information about Your mobile carrier, Your mobile device, or Your physical location. By accessing the SMART INDIA SERVICE App or Website using a mobile telecommunication device, You represent that to the extent You import any of Your Smart India Service data to Your mobile telecommunication device that You have authority to share the transferred data with Your mobile carrier or other access provider. In the event You change or deactivate Your mobile account, You must promptly update Your Smart India Service account information to ensure that Your messages are not sent to the person that acquires Your old number and failure to do so is Your responsibility. You acknowledge that You are responsible for all charges and necessary permissions related to accessing the SMART INDIA SERVICE App through Your mobile access provider. Therefore, You should check with Your provider to find out if our Website and SMART INDIA SERVICE App are available and the terms for these services for Your specific mobile devices.
3. Smart India Service reserves the right to collect user data including name, contact information and other details to facilitate the Services or use of its SMART INDIA SERVICE App to avail Services.
4. Compilation of user accounts and user accounts bearing contact number and e-mail addresses are owned by Smart India Service.
5. In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail address, the account shall be indefinitely suspended. Smart India Service reserves the full discretion to suspend a user's account in the above event and does not have the liability to share any account information whatsoever.
6. We may record your telephone calls to our call centres or to Us.

E. Termination or Suspension


1. You agree that Smart India Service may at any time terminate your access to the SMART INDIA SERVICE App or Website or restrict or suspend your access to all or any part of the Website or the App at any time, for any or no reason, with or without prior notice, and without liability.
2. Smart India Service shall be entitled at any time without giving any reason to terminate the booking of services done by You.

F. Preservation/Disclosure


1. You acknowledge, consent and agree that Smart India Service may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to:
2. comply with legal process nationally or internationally;
3. enforce these Terms of Use;
4. respond to claims that any Content violates the rights of third parties;
5. respond to your requests for customer service;
6. protect the rights, property or personal safety of Smart India Service, its subscribers and the public; or
7. pursuant to the terms of the Privacy Policy.

G. Security Components


You understand that our Website and SMART INDIA SERVICE App and software embodied within the Website and SMART INDIA SERVICE App may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by Smart India Service and/or content providers who provide content to Smart India Service. You may not attempt to override, disable, circumvent or otherwise interfere with any such security components and usage rules embedded in our platforms

H. Smart India Service and Third Parties


You may be able to access links to third party sites from the SMART INDIA SERVICE App or Website. Third parties could be advertisers, affiliate partners, strategic partners, or others. Smart India Service expressly disclaims all responsibilities for such third party links. We do not warrant the products or offerings of, any of these businesses or individuals, or the accuracy of the content of their websites. Smart India Service does not assume any responsibility or liability for the actions, product, and content of any such Third Party websites. Before you use any Third Party websites, you should review the applicable terms of use and policies for such Websites. If you decide to access any such linked Website, you do so at your own risk.

I. Compliance with Applicable Law


1. You agree that You shall not use the SMART INDIA SERVICE App and Website in order to host, display, upload, modify, publish, transmit, update, distribute, share, store or destroy material, including without limitation Smart India Service Content:
2. in violation of any applicable law or regulation,
3. in a manner that will infringe the copyright, trademark, trade secret or other intellectual property or proprietary rights of others or violate the privacy, publicity or other personal rights of others,
4. that belongs to another person and to which the user does not have any right to,
5. that is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, threatening, abusive or hateful or racially, ethnically objectionable, disparaging, relating encouraging money laundering or gambling or otherwise unlawful in any manner whatsoever,
6. harm minors in any way,
7. deceives or misleads the addressee about the origin of such message or communicates any information which is grossly offensive or menacing in nature,
8. impersonate another person or entity,
9. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of Smart India Service’s computer systems or site or Smart India Service’s users, customer’s computer systems or site,
10. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states or of public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or insulting any other nation.

J. Usage of Services


1. If the service required by you necessitates the entry of service providers into your premises, You must ensure the active supervision of the service providers. Smart India Service will be unable to provide services in the absence of any supervisors appointed by You at the service address.
2. If you have any questions or complaints regarding the services rendered, you may revert to us within the time specified for the category of services availed. Depending on the category of service availed, Smart India Service will provide You with the appropriate recourse to address your concerns.
3. All invoices and payments due to Smart India Service must be cleared immediately upon completion of the task or on the submission of the invoice, whichever is earlier.
4. You are requested not to solicit the services of the service provider. Smart India Service will not be responsible for any acts, ommissions, service quality of the service provider if You have engaged the services of such service provider without reference to Smart India Service.

K. Intellectual Property Rights


1. The SMART INDIA SERVICE App and the Website are owned by Smart India Service. Smart India Service is the sole owner of the App, Website and all software created to provide You with the Services. Smart India Service provides You with a single limited license to download, use and access the App/Website on Your mobile telephone devices for the limited purpose of using the Services. The license is specifically personal, non-transferable, and non-exclusive. All content on the App or the Website, which is including, but not limited to, designs, text, graphics, images, video, information, logos, button icons, software, audio files and any other content (“Content”) are the exclusive and sole property of Smart India Service. You may not copy, reproduce or use such Content without due attribution of ownership to Smart India Service. All icons and logos are trademarks of and proprietary to Smart India Service. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
2. All Content is the exclusive copyright of Smart India Service or its licensors, except the Third Party Content and link to third party website. Systematic retrieval of Smart India Service Content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from Smart India Service is prohibited. In addition, use of the Content for any purpose not expressly permitted by Smart India Service in this Agreement is prohibited and may invite legal action.

L. Disclaimer of Warranties and Liability


1. All the material and products on our Website and SMART INDIA SERVICE App, (including but not limited to software) and services, included on or otherwise made available to you through our Website and SMART INDIA SERVICE App are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing, Smart India Service does not warrant that:
2. This Website or the SMART INDIA SERVICE App will be constantly available, or available at all; or
3. The information on the Website or the SMART INDIA SERVICE App is complete, true, accurate or non-misleading;
4. That the services will meet the customer’s requirements.
5. Smart India Service will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with its Website and SMART INDIA SERVICE App. Smart India Service does not warrant that this Website or the SMART INDIA SERVICE App; information, Content, materials, product or services included on or otherwise made available to you through its Website and SMART INDIA SERVICE App; the servers; or electronic communication sent from us are free of viruses or other harmful components.
6. Smart India Service shall not be liable for any conduct or behaviour or actions of service providers. However, Smart India Service encourages you to notify us of any complaints that you may have against the service provider who has provided You with services on behalf of Smart India Service. 7. You agree and acknowledge that the use of the Services offered by Smart India Service is at Your sole risk and that Smart India Service disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.
8. In the event any spare parts/materials are required to complete a task, you will need to provide such spare parts/materials. You may request Smart India Service’s Service Providers to assist you with the same. Please note, in all such circumstances, Smart India Service is not responsible for nor does Smart India Service make any warranties as to the quality or fitness of the spare parts or materials. All issues and concerns with the quality of the spare parts / materials should be with the manufacture or seller.
9. Smart India Service will not be liable for any damages of any kind arising from the use of the Service offered by the Company, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
10. SUBJECT TO APPLICABLE LAWS, IN NO EVENT WILL SMART INDIA SERVICE OR ITS AFFILIATES' AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICES EXCEED THE PAYMENTS ACTUALLY RECEIVED AND RETAINED BY SMART INDIA SERVICE FROM YOU FOR THE PAID SERVICES LIABILITY FOR ANY AND ALL CAUSES OF ACTION BROUGHT BY YOU OR YOUR AGENTS.

M. Indemnity


1. You agree to defend, indemnify and hold harmless Smart India Service, its subsidiaries, affiliates, subcontractors, officers, directors, employees, consultants, representatives and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees and costs) arising from:
2. your use of and access to our Platforms;
3. your violation of any term of this Agreement;
4. your violation of any third party right, including without limitation any copyright, property, or privacy right.

N. Your violation of any third party right, including without limitation any copyright, property, or privacy right.


1. These Terms of Use and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Smart India Service without restriction.
2. We view protection of your privacy as a very important principle. We understand clearly that you and your personal information is one of our most important assets. Please review how we use and store your personal information here Privacy Policy.
3. These Terms of Use together with any other legal notices published by Smart India Service on its Platforms, shall constitute the entire agreement between you and Smart India Service concerning its Website and SMART INDIA SERVICE App and governs your use of our Website and SMART INDIA SERVICE App and Service, superseding any prior agreements between you and Smart India Service with respect to our Website and SMART INDIA SERVICE App and Service.
4. The failure of Smart India Service to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Use remain in full force and effect.
5. These Terms of Use shall be governed by the laws of India, without respect to its conflict of laws principles. Any claim or dispute between you and Smart India Service that arises in whole or in part from our Website and SMART INDIA SERVICE App shall be decided exclusively by a court of competent jurisdiction located in New Delhi.

O. With whom your Personal Information is shared?


When you order services through us, we must provide certain of your Personal Information to the third party or vendors to enable the successful fulfilment of your service. However, we do not sell or rent individual customer names or other Personal Information to third parties We use non - personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the website, mobile site and mobile app. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential Business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites.

P. What safeguards we have in place to protect your Personal Information?


All payments on the website, mobile site and mobile app are secured. This means all Personal Information you provide is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

Q. Force Majeure


Without limiting the foregoing, under no circumstances shall Smart India Service be held liable for any damage or loss due to deficiency in performance of the Smart India Service Service resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures.

R. Grievance Officer


If You have any complaint or grievance to report, please write to the Grievance Officer Mr. Abhinaw khare at abhinaw@smartindiaservice.com

S. Appliances


1. Warranty/guarantee on spare parts would be as described on the materials' bill. Please insist for a material bill from our SMART INDIA SERVICE Expert in case he is procuring the materials for you.
2. Any appliance which is repairable would be insured only upto the repair amount or the amount mentioned above or the depreciated value'.
3. We do not undertake any repairs related to the printed circuit board (PCB) neither will we be able to provide any warranty for the same.
4. We strongly discourage any direct contact with our SMART INDIA SERVICE Expert regarding a job booked through us, as in such cases Smart India Service has no control over the situation or condition. All warranty and service assurance offered by Smart India Service, in such case, stands null & void.
5. If you do have any complaints, suggestions or feedback with regard to the service quality, or our service provider, pricing etc. please report it to our Customer Support Desk at Toll Free No : 1800-123-0607 or mail us at abhinaw@smartindiaservice.com It is advisable to do this within 24hrs of your service.

T. Beauty


1. From wax heaters to pedicure tubs; from disposable gowns to nail paint remover- our beauticians carry everything in their magic bags! All you need to do is heat some water for us and be ready to be pampered!.
2. Coupons may not be applicable on the beauty packages since its already at discounted rates.
3. If you do have any complaints, suggestions or feedback with regard to the service quality, or our service provider, pricing etc. please report it to our Customer Support Desk at Toll Free No : 1800-123-0607 or mail us at abhinaw@smartindiaservice.com It is advisable to do this within 24hrs of your service

U. Plumbing


1. Warranty/guarantee on spare parts would be as described on the materials' bill. Please insist for a material bill from our SMART INDIA SERVICE Expert in case he is procuring the materials for you.
2. We provide a 7-day warranty on all repairs (spares excluded)
3. We strongly discourage any direct contact with our SMART INDIA SERVICE Expert regarding a job booked through us, as in such cases Smart India Service has no control over the situation or condition. All warranty and service assurance offered by Smart India Service, in such case, stands null & void.

V. Electrical


1. Warranty/guarantee on spare parts would be as described on the materials' bill. Please insist for a material bill from our SMART INDIA SERVICE Expert in case he is procuring the materials for you.
2. We provide a 7-day warranty on all repairs (spares excluded)
3. We strongly discourage any direct contact with our SMART INDIA SERVICE Expert regarding a job booked through us, as in such cases Smart India Service has no control over the situation or condition. All warranty and service assurance offered by Smart India Service, in such case, stands null & void.

W. Carpentry


1. Warranty/guarantee on spare parts would be as described on the materials' bill. Please insist for a material bill from our SMART INDIA SERVICE Expert in case he is procuring the materials for you.
2. We provide a 7-day warranty on all repairs (spares excluded)
3. We strongly discourage any direct contact with our SMART INDIA SERVICE Expert regarding a job booked through us, as in such cases Smart India Service has no control over the situation or condition. All warranty and service assurance offered by Smart India Service, in such case, stands null & void.

X. Laundry


1. Please ensure that you check the line items on the invoice/job sheet at the time of handing over the clothes.
2. Please examine the garments at the time of delivery, we will not be responsible for any damages indicated after delivery.
3. Please do not remove tags from washed clothes if you are unhappy with the quality of wash.
4. We are not responsible for fastness / running of color/ shrinkage / damage /embroidery work on the garments during process.
5. Every effort is made to remove stains. If stains are not removable, the customer shall not have any rights to claim deduction in charges.

Y. Computer/Laptop Repair


1. Warranty/guarantee on spare parts would be as described on the materials' bill. Please insist for a material bill from our SMART INDIA SERVICE Expert in case he is procuring the materials for you.
2. Any device which is repairable would be insured only upto the repair amount or the amount mentioned above or the depreciated value
3. We strongly discourage any direct contact with our SMART INDIA SERVICE Expert regarding a job booked through us, as in such cases Smart India Service has no control over the situation or condition. All warranty and service assurance offered by Smart India Service, in such case, stands null & void.
4. If you do have any complaints, suggestions or feedback with regard to the service quality, or our service provider, pricing etc. please report it to our Customer Support Desk at Toll Free No : 1800-123-0607 or mail us at abhinaw@smartindiaservice.com It is advisable to do this within 24hrs of your service.

Z. Cars & Bikes


1. Warranty/guarantee on spare parts would be as described on the materials' bill. Please insist for a material bill from our SMART INDIA SERVICE Expert in case he is procuring the materials for you.
2. Please ask for the service checklist and ensure that the mechanic is adhering to it.
3. Service charges will be waived off in case the same problem recurs within 7 days of the service